☠️ Terms & Conditions ☠️

ATELIER SABRA Webshop - Terms and Conditions

  1. Notification of these General Terms and Conditions:

1.1. The ATELIER SABRA Webshop is operated by ATELIER SABRA under the cooperative JobYourself Coop scrl fs with its registered office at rue d'Alost, 7-11 1000 Brussels (Belgium), VAT BE 0479 233 349 (hereinafter: "ATELIER SABRA", "us / us "). These Terms and Conditions set the rights and obligations of ATELIER SABRA and of the users of the ATELIER SABRA Webshop (hereafter: "the Customer", "you / your") regarding the products and services we offer through this webshop or any other website . Before you click on the "Order and pay safe" button, you should carefully read these Terms and Conditions and our Privacy Policy. When you use the ATELIER SABRA Webshop you confirm to accept the General Conditions and the Privacy Policy. If you do not accept these conditions, you do not place an order. Only the following terms and conditions apply to the activities between you and ATELIER SABRA. Other conditions only apply if they have been accepted by us in writing.

ATELIER SABRA can change the General Terms and Conditions at any time. Every order after the adjustment assumes that you have accepted it. The General Conditions can be supplemented by other conditions if explicitly referred to here. In case of contradiction, the current General Terms and Conditions prevail.

1.2. We sell our products exclusively to consumers with an age from 18 years and only in quantities that are customary for consumers.

  1. Conclusion of an agreement:

2.1. The presentation of our products in the ATELIER SABRA Webshop is just a free invitation to order products from us. By sending your order you make a binding offer for the conclusion of a purchase agreement. This offer is accepted by us because we deliver the products. We are free to decide whether or not to accept an order. If we do not execute an order, we will notify you immediately (see point 3).

2.2. The ordering procedure in the ATELIER SABRA Webshop consists of the following steps:

  • You can select individual products and collect them in an electronic shopping cart by clicking the "Shopping bag" button. From the shopping basket, go to the cash register by clicking the "Checkout" button.
  • You must then register. If you are not yet a user of the ATELIER SABRA Webshop, you will be asked to create a new account by registering your contact details. If you are already a user then you will be asked to log in to your account. We ask for a minimum of personal data needed to process your order.
  • Then choose the delivery method you want. You can choose a home delivery via DPD or delivery in a Pickup parcel shop. For an order under € 50 you pay € 3.90 shipping costs. With an order over € 50, your shipment is free.
  • Finally, choose the desired payment method, enter the payment information and you will be asked to accept the General Terms and Conditions. By clicking on the "Order and pay safe" button you will then be transferred to the payment provider's module (see point 5). Until you have clicked this button, you can change the order and the details of your order at any time.

An order that is binding for you only comes into effect once you have entered all the information required for the conclusion of the agreement, when you have confirmed that you have knowledge of these general terms and conditions and accept them when you click the "Order and pay safe" button. has clicked and when the payment through the module of our payment provider was successfully completed. The latter will be the case when you are returned to our website by the payment provider.

At the end of this procedure you can print and / or save your order; an overview of your order can always be found under your personal account in "My ATELIER SABRA".

After you have placed your order, you will receive an automatically generated confirmation of receipt of your order by e-mail. This acknowledgment confirms only that your order has arrived with us; it is not an acceptance of the order and no purchase agreement is concluded. The order is accepted by us because we deliver the products. The order will be delivered after receiving your payment.

2.3. ATELIER SABRA has the right to refuse orders, including:

  • in the event of depletion of the stock or the discontinuation of a product (see point 3);
  • when establishing an invalid presentation of products in the ATELIER SABRA Webshop;
  • if there is a serious suspicion of abuse of rights or bad faith by the Customer;
  • in case of force majeure;
  • when it can be assumed that the customer has the intention to resell the articles themselves.
  1. Availability of products:

If during the processing of your order we find that one or more of the products ordered by you are not available, then we can unfortunately not complete your order. We reserve the right to choose to partially execute or refuse the order in such a case. You will be notified immediately by e-mail. An agreement on the unavailable products is not made, reimbursement is guaranteed (see point 6).

  1. Delivery:

4.1. Products are only delivered in the countries for which the ATELIER SABRA Webshop allows delivery, namely Belgium, the Grand Duchy of Luxembourg and the Netherlands.

4.2. You choose the delivery method you want: home delivery or delivery in a Pickup parcel shop.

Delivery to an address:

For customers in Belgium, the Grand Duchy of Luxembourg or the Netherlands:

With an order under € 50 you pay € 3.90 for a home delivery via DPD or a delivery in a Pickup parcel shop.

You will receive an indication of the shipping costs during the ordering process. The shipping costs are definitively calculated at the end of the ordering process, before you finalize it by clicking on the button "Order and pay safely" and your payment will be handled by our payment provider.

For customers in other countries:

Subject to payment of any shipping costs, you can have your order delivered by DPD to a delivery address in Belgium, the Grand Duchy of Luxembourg or the Netherlands. Shipping to Dutch overseas regions, to French overseas regions and to Corsica is not possible.

You will receive an indication of the shipping costs during the ordering process. The shipping costs are definitively calculated at the end of the ordering process, before you finalize it by clicking on the button "Order and pay safely" and your payment will be handled by our payment provider.

4.3. Incorrectly transmitted addresses are the responsibility of the Customer and may give rise to additional costs. PO Box addresses and military APO addresses are not accepted.

4.4. The order is sent as far as possible and in a normal course of business within approximately three to five business days after the order date provided your information is correct (for customers in countries other than Belgium and the Grand Duchy of Luxembourg the delivery period may differ). You can track the status of your order through your account in "My ATELIER SABRA". Any delay will under no circumstances give rise to compensation.

4.5. Until we have started processing your order, you can cancel your order free of charge by contacting us at info@ateliersabra.com. We will refund you the price of the ordered products within 30 days.

4.6. If, due to exceptional circumstances, we fail to deliver your order within 30 days after the automatically generated confirmation letter, you can cancel this order free of charge by contacting our Customer Care Center. We will refund you the full price of the ordered products (including shipping costs paid by you) within 30 days.

  1. Price and payment:

5.1. The prices indicated at the time of the order are applicable. ATELIER SABRA reserves the right to rectify any errors (eg due to technical defects). The prices of the ATELIER SABRA Webshop are valid as long as they are online and as long as the stock lasts. VAT is included in all prices.

5.2. We charge € 3.90 shipping costs for the delivery of an order under € 50. The delivery of an order over € 50 is free of charge (see point 4).

5.3. The payment of your order is made according to the payment methods offered in the ATELIER SABRA Webshop and the conditions stated there. Depending on the result of checking your data, we reserve the right to exclude certain payment methods. We must point out that you may incur additional costs on account of your agreements with banks and other credit institutions.

We opt for a secure payment formula. For entering the card details you will therefore be forwarded to the module of our payment provider Ogone. The exchange of your data with our systems is secured via an SSL (Secure Socket Layer) certificate (see FAQ for more explanation). We also refer to our Privacy Policy.

  1. Return policy:

6.1. Regardless of your right of withdrawal (see point 11) we offer you the opportunity to return the products ordered from us. Provided the original price tags are still attached to the products, you can return all products that are complete and in unused and undamaged condition without giving any reason within 30 calendar days of receipt. It is only allowed to fit the products as is customary when fitting clothes in a shop. In the case of products with a special hygiene sticker or hygiene closure, the above applies only insofar as this sticker or closure has not been removed or opened. Products that do not comply with the foregoing remain the property of the Customer. We will send these products back to you and charge the costs incurred.

For customers in Belgium, the Grand Duchy of Luxembourg or the Netherlands:

You can return the products to the ATELIER SABRA store for free through the enclosed return document. You can also send a return via DPD. Pack the items in the original packaging, paste the label that you find on the return document about the shipping label and bring your return to a Pickup parcel shop.

If you return via an ATELIER SABRA store, you must present the products together with a printout of your order at the checkout in a shop of your choice. You can exchange the products, get a voucher for their value or have the price of the returned products refunded, except for the shipping costs you pay (not applicable for delivery in an ATELIER SABRA store).

The return via a Pickup parcel shop is free if you use the appropriate return sticker that was provided on delivery. If you do not use this return sticker, you will bear the shipping costs. We will refund you the price of the returned products within 30 days of receiving the return shipment, except for the shipping costs you pay (not applicable for delivery in an ATELIER SABRA store).

If you have purchased a joint offer of products at a reduced price and wish to partially return this order, we will pay you the difference between the amount you paid for the entire joint offer and the sum of the uninterrupted price of the products. that are part of the joint offer that you do not return.

For customers in other countries:

You can return the products to an ATELIER SABRA store of your choice (n.v.d.r. in Belgium or the Grand Duchy of Luxembourg) free of charge, via the enclosed return document, or return via a Pickup parcel shop in Belgium, the Netherlands or the Grand Duchy of Luxembourg.

If you return via an ATELIER SABRA store, you must present the products together with a printout of your order at the checkout in a shop of your choice. You can exchange the products, get a voucher for their value or have the price of the returned products refunded, except for the shipping costs initially paid by you (not applicable for delivery in an ATELIER SABRA store).

The return via a Pickup parcel shop is free if you use the appropriate return sticker that was provided on delivery. If you do not use this return sticker, you will bear the shipping costs. We will refund you the price of the returned products within 30 days of receiving the return shipment, except for the shipping costs initially paid by you (not applicable on delivery in an ATELIER SABRA store).

If you have purchased a joint offer of products at a reduced price and wish to partially return this order, we will pay you the difference between the amount you paid for the entire joint offer and the sum of the uninterrupted price of the products. that are part of the joint offer that you do not return.

6.2. Article 6.1. does not apply to products that have been produced individually or according to your customer specifications.

  1. Warranty:

7.1. If the delivered goods are not in conformity with the placed order, the legal guarantee period of two years applies (Article 1649bis of the Civil Code).

If you wish to invoke the legal guarantee, you must demonstrate that you have purchased the delivered goods from ATELIER SABRA. You may furnish proof of your purchase by all means of common law.

Any defect in the product must be reported within two (2) months of its adoption. Afterwards, every right to repair or replacement lapses.

7.2. In any case, you will not be able to claim any guarantee:

  • for normal wear and tear of the product
  • in the event of improper or abnormal use of the product or when using the product contrary to the purpose for which it was designed
  • if the user and / or maintenance instructions are not observed
  • if the product is damaged by intent or negligence
  • if the product has been modified by you or by a third party not appointed by ATELIER SABRA
  • for commercial use.
  1. Liability:

8.1. Use of the ATELIER SABRA Webshop:

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional advice to the user.

ATELIER SABRA makes every effort to ensure that the information provided is complete, correct, accurate and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information on or via the site is unavailable, ATELIER SABRA will make every effort to rectify this as quickly as possible. ATELIER SABRA can not be held liable for direct or indirect damage resulting from the use of the information on this site. If you find inaccuracies in the information made available via the site, you can contact the site administrator (see lower contact information).

Size and length information on the products remains an approach. Neither can we guarantee that each screen displays a color exactly, or that the color does not deviate slightly when it is received.

ATELIER SABRA is not liable for the loss or damage of any kind, which the Customer or a third party would suffer when using the products.

The contents of the site (including links) can be adapted, modified or supplemented at any time without notice or notification. ATELIER SABRA does not guarantee the proper functioning of the website and can in no way be held liable for a malfunction or temporary (un) availability of the website or for any form of damage, direct or indirect, which would arise from the access to or use of the website. ATELIER SABRA can under no circumstances be held liable in any way whatsoever, direct or indirect, special or otherwise, for damage resulting from the use of this site or of another, in particular as a result of links or hyperlinks, including, without limitation of all losses, work interruptions, damage to programs or other data on the computer system, equipment, software or other of the user.

The website may contain hyperlinks to websites or pages of third parties, or indirectly refer to them. Placing links to these websites or pages in no way implies an implicit approval of their content. ATELIER SABRA explicitly declares that it has no control over the content or other characteristics of these websites and can in no case be held liable for their content or characteristics or for any other form of damage resulting from their use.

8.2. General about the liability of ATELIER SABRA:

ATELIER SABRA is not liable for any damage it may cause due to its fault or negligence, except in cases of intent or gross negligence, including from its employees. Any damage of whatever nature that cannot be foreseen at the time of concluding the contract is excluded from reimbursement. The liability of ATELIER SABRA is always limited to the direct, personal damage and will never exceed the purchase price of the product in question.

8.3. Use of material from the ATELIER SABRA Webshop:

Only on the express permission of ATELIER SABRA information on the website can be used elsewhere. It is prohibited to change, copy, reproduce, download, distribute, transfer or commercially exploit and / or distribute the services, the pages of the Webshop or the computer codes related thereto.

  1. Copyright and intellectual property:

9.1. We have developed the ATELIER SABRA Webshop for the personal and non-commercial purposes of the Customer. The integral content of the ATELIER SABRA Webshop (including layout and design of the website, texts, graphics, photographs, images, moving images, sounds, illustrations and software, etc.) is the property of ATELIER SABRA or of related companies, licensees and / or content providers. All related rights, and in particular all intellectual property rights, are managed by ATELIER SABRA.

The Customer may only download the content and make one copy thereof for purely personal, non-commercial use, provided that the content of the material to which the intellectual property rights apply remains in its original state. Copying or storing any content other than personal, non-commercial use is not permitted.

9.2. All trademarks, trade names, logos and products used in the Webshop are protected and may not be used without the prior written permission of ATELIER SABRA, its partners or the rightful owners of these rights. All signs, illustrations, images or emblems that appear on our products, accessories or packaging are and remain the exclusive property of ATELIER SABRA. Reproduction, in whole or in part, for any reason or for any means whatsoever, is strictly prohibited. The use of any combination with another sign, symbol, emblem or other distinctive sign is also prohibited.

  1. Applicable law & disputes:

Only Belgian law applies, with the exclusion of the Vienna Sales Convention (C.I.S.G.). All disputes regarding the conclusion, validity, interpretation or execution of the agreement or of the current General Terms and Conditions fall under the exclusive jurisdiction of the Belgian courts. If one of the current terms and conditions were declared null and void or if they were not applicable, the other conditions will nevertheless remain in full force.

  1. Right of withdrawal:

You have the right to withdraw from the contract within 14 days without giving any reason. To exercise this right, you must inform us of your decision to withdraw from the contract by means of an unambiguous statement (eg by post, fax or e-mail). You can use the model withdrawal form for this, but you are not obliged to do so. We will send you an acknowledgment of receipt of your cancellation by e-mail.

The withdrawal period expires 14 days after the day on which you physically take possession of the product. To comply with this deadline, it is sufficient to send your revocation before the deadline has expired.

MODEL FORM FOR REVOCATION

Complete and return this form only if you wish to revoke the contract to ATELIER SABRA, under the cooperative JobYourself Coop scrl fs with registered office at rue d'Alost, 7-11 1000 Brussels (Belgium) (E-mail: info @ Atelier Sabra.com ):

"I / We (*) share / share (*) hereby inform you that I / we (*) revoke / revoke our agreement regarding the sale of the following goods (*)

Ordered on (*) / Received on (*)

Name / names consumer (s)

Consumer (s) address

Signature of consumer (s) (only when this form is submitted on paper)

Date"

(*) Strike out what does not apply.

Immediately and at the latest within 14 days after we have been notified of your decision, we will refund the price paid including delivery costs (with the exception of any additional costs resulting from your choice for a different delivery method than the cheapest standard delivery we offer). with the same payment method you paid. We may wait with refund until we have recovered the products or you have shown that you have returned the products, whichever comes first.

You must return the product to ATELIER SABRA, Troonstraat 47, 1050 Ixelles, Belgium without delay and in any case no later than 14 days after the day on which you have notified us of your decision to cancel the agreement. You are on time if you return the goods before the 14-day period has expired. The costs for the return are the responsibility of the consumer.

During the first 14 days after delivery, we expect you to handle the products and the packaging with care. You may only unpack or use the products to the extent necessary to assess whether you wish to keep the product. Returned goods may be appropriate as is customary when fitting clothing in the store, but may not be worn. If the quality of the products is damaged by using it in a more detailed manner than described above, ATELIER SABRA reserves the right to claim compensation from you for any loss of value. The returned products must be returned with the original price tags, labels and packaging.

Revocation does not apply to products that have been produced individually or according to customer specifications, nor to sealed goods that are not suitable to be returned for hygienic reasons (eg underwear, swimwear ...).

  1. Applicable law & disputes:

Only Belgian law applies, with the exclusion of the Vienna Sales Convention (C.I.S.G.). All disputes regarding the conclusion, validity, interpretation or execution of the agreement or of the current General Terms and Conditions fall under the exclusive jurisdiction of the Belgian courts. If one of the current terms and conditions were declared null and void or if they were not applicable, the other conditions will nevertheless remain in full force.

  1. Right of withdrawal:

You have the right to withdraw from the contract within 14 days without giving any reason. To exercise this right, you must inform us of your decision to withdraw from the contract by means of an unambiguous statement (eg by post, fax or e-mail). You can use the model withdrawal form for this, but you are not obliged to do so. We will send you an acknowledgment of receipt of your cancellation by e-mail.

The withdrawal period expires 14 days after the day on which you physically take possession of the product. To comply with this deadline, it is sufficient to send your revocation before the deadline has expired.

MODEL FORM FOR REVOCATION

Complete and return this form only if you wish to revoke the contract to ATELIER SABRA, under the cooperative JobYourself Coop scrl fs with registered office at rue d'Alost, 7-11 1000 Brussels (Belgium) (E-mail: info @ Atelier Sabra.com ):

"I / We (*) share / share (*) hereby inform you that I / we (*) revoke / revoke our agreement regarding the sale of the following goods (*)

Ordered on (*) / Received on (*)

Name / names consumer (s)

Consumer (s) address

Signature of consumer (s) (only when this form is submitted on paper)

Date"

(*) Strike out what does not apply.

Immediately and at the latest within 14 days after we have been notified of your decision, we will refund the price paid including delivery costs (with the exception of any additional costs resulting from your choice for a different delivery method than the cheapest standard delivery we offer). with the same payment method you paid. We may wait with refund until we have recovered the products or you have shown that you have returned the products, whichever comes first.

You must return the product to ATELIER SABRA, Troonstraat 47, 1050 Ixelles, Belgium without delay and in any case no later than 14 days after the day on which you have notified us of your decision to cancel the agreement. You are on time if you return the goods before the 14-day period has expired. The costs for the return are the responsibility of the consumer.

During the first 14 days after delivery, we expect you to handle the products and the packaging with care. You may only unpack or use the products to the extent necessary to assess whether you wish to keep the product. Returned goods may be appropriate as is customary when fitting clothing in the store, but may not be worn. If the quality of the products is damaged by using it in a more detailed manner than described above, ATELIER SABRA reserves the right to claim compensation from you for any loss of value. The returned products must be returned with the original price tags, labels and packaging.

Revocation does not apply to products that have been produced individually or according to customer specifications, nor to sealed goods that are not suitable to be returned for hygienic reasons (eg underwear, swimwear ...).